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Privacy Policy

At Shoe Palace, the privacy of our website users is of extreme importance to us. The Privacy Policy explains the manner in which Shoe Palace collects, uses, maintains, and discloses information collected from users.

  • Collection

    Personal Identification Information

    We may collect personally identifiable information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our website. Users may be asked for, as appropriate, information such as their name, email address, mailing addresses, phone numbers, and credit card/payment information. Refusal to supply personally identification information may prevent users from engaging in certain website related activities.

    Non-Personal Identification Information

    We may collect non-personally identifiable information about users whenever they interact with our website. Non-personal identification information may include the web browser's name, the type of computer and technical information about users means of connection to our website, and other similar information. The website may also collect information about information accessed such as popular pages, products, or search terms.

    Web Browser Cookies

    This website uses web browser "cookies" to enhance the user's experience. A user's web browser saves cookie information on their system for a variety of uses. These may include maintaining login status, remembering varius choices and settings, browser/system capabilities, general navigation or usage, and other uses. This website requires cookies to provide transactional-based activities such as adding items to a cart or checking-out. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. Blocking cookies will make many parts of the website less usable or not function properly.

  • Use and Disclosure

    Shoe Palace may collect and use personal information for the following purposes:

    To improve customer service

    Information you provide helps us respond to your customer service requests and support needs more efficiently.

    To personalize user experience

    We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.

    To improve our site

    We may use feedback you provide to improve our products and services.

    To process payments

    We may use the information users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

    To run a promotion, contest, survey, or other website feature

    To send Users information they agreed to receive about topics we think will be of interest to them.

    To send periodic emails

    We may use the email address to send the user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If, at any time, the user would like to unsubscribe from receiving future emails, we will include unsubscribe instructions in each email.

  • Sharing

    We do not sell, trade, or rent user personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  • Third Party Websites

    Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by other websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website's own terms and policies.

  • Security

    We adopt appropriate data collection, storage, and processing practices and related security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website. Sensitive and private data exchange between the website and its users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. Our website is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for our users.

  • Updates

    Shoe Palace has the discretion to update this privacy policy at any time. We encourage users to frequently check this page to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

  • Acceptance

    By using the Shoe Palace website,, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of this website following the posting of changes to this policy will be deemed your acceptance of those changes.